Now and then we will receive an email, to which we reply, then a few days later be sent an identical email.

It then becomes obvious to us that our responses are ending up in the Junk folder of the sender.

We welcome your emails. If you do not appear to receive a reply, please check your Junk folder

If you also add a phone number to your email, we have an alternate way of contacting you if we think our response has gone astray.